The whole optical clinic, on one platform.
Nexus is our flagship product: an AI-native system that runs the front desk, the exam lane, optical orders and the lab, the till, the phone and the back office — self-hosted, with the AI running on the clinic's own hardware. Built by an optician who got tired of stitching a dozen subscriptions together.
A dozen tools that don't talk to each other
Most clinics run practice management here, lab ordering there, bookkeeping somewhere else, plus a booking widget, a texting app, a phone system and a website nobody can edit. Every gap between them is somebody re-typing the same patient.
Nexus collapses that into one system where the prescription, the order, the invoice and the follow-up text are the same record. It was built inside a working clinic, which is why it fits the way the day actually goes.
Every department, one system
Nothing here is an add-on or a third-party seat. It's one codebase, one database, one login.
Front desk & scheduling
- Your own branded online booking, flowing straight into the schedule
- Per-provider calendars everyone can see
- Automatic reminders, confirmations and no-show notices
Exam lane
- iPad-first digital charting with refraction
- Spectacle and contact-lens prescriptions
- AI clinical decision support, in scope, on-prem
Optical, orders & labs
- Spectacle and contact orders tracked end to end
- Lab deliveries matched automatically, pickup queue kept honest
- Frame inventory that syncs itself
Sales, POS & billing
- Checkout with multi-insurer billing
- Credits, gift cards and promotions
- Daily cash control and reconciliation
Communications & phone
- Nexus Phone with caller screen-pop and click-to-call
- Call recording and AI-transcribed voicemail
- Two-way messaging tied to the patient record
Kiosk & marketing
- In-store iPad kiosk for check-in and frame browsing
- Google review tracking
- Website and blog posting handled in-platform
Back office
- AI bookkeeping that reads statements and receipts
- QuickBooks Online sync
- P&L and sales-by-employee reporting
Patients & records
- One patient record across exams, orders and billing
- Online reordering for returning patients
- Intake forms filled before they arrive
Models that run in the clinic, not in a cloud
This is the part we're proudest of. The AI in Nexus does specific jobs on the clinic's own hardware — patient data never leaves the building to be processed.
Clinical decision support on-prem
Enter the questions and signs on the exam chart and get a structured assessment to consider, within optician and optometrist scope. A prompt for the clinician, never a verdict.
Retinal AI pre-read on-prem
Fundus images get a second look with findings flagged for the clinician. An uncertain image comes back as ungradable rather than guessed at.
AI frame stylist kiosk
A patient takes a selfie at the kiosk and gets frame suggestions that suit their face. The photo is processed in the clinic and never uploaded anywhere.
Staff assistant on-prem
Ask the system a question in plain language — who's due for a recall, what's still at the lab, how did last month close — instead of building a report.
AI bookkeeping back office
Reads bank statements and receipts, categorises them, reconciles against the till and flags what doesn't line up before it becomes a year-end problem.
Website chatbot public
Answers eye-health questions and books appointments on the clinic's own site around the clock, using the clinic's real availability.
A few screens
Real screens from a working clinic, not mockups.
It runs in the clinic
Your server, your data
Nexus installs on hardware in the practice. Patient records and images stay there, which makes the privacy conversation a short one.
Keeps working offline
If the internet drops, the clinic keeps seeing patients. Bookings, charting and checkout don't depend on somebody else's uptime.
No per-seat tax
Adding a staff member doesn't add a line to the bill. Hire who you need and give everyone a login.
Pricing, plans and a live demo
Nexus has its own site, with the current plans, a guided tour and the public roadmap. This page is the short version from the people who build it.
Not an optical clinic? Talk to us about building your version of this.